Every customer has the right to cancel their purchase. Purchases can be returned for a full refund, minus shipping charges, within 28 days from delivery date.

Any goods returned must be returned in their original packaging, in the condition in which you received them, shall neither have been used, nor have suffered any damage. If the goods are damaged in any way, “Bebe Donna” Ltd. has the right to reduce the amount of the refund in accordance to the condition of the returned goods. The refund will be made right after we receive the returned goods.We do not refund the cost of the return postage.

Please contact us within 48 hours of receiving your order, so we can discuss a return.

You can use our contact form or our email: info@lovedbebe.com, stating your order number and the nature of the problem.

Packages sent back without a prior email will not be accepted.

If you have any questions, don’t hesitate to contact us.